Shipping

Shipping Options & Rates

Hours of operation: Mon-Fri 9:30am- 5:00pm

  • WE DO NOT OPERATE DURING WEEKENDS AND HOLIDAYS.
  • UPS ONLY DELIVER PACKAGES ON BUSINESS DAYS. 
  • OUR DAILY CUT OFF TIME IS 12 NOON. ALL ORDERS AFTER 12 NOON WILL BE PROCESSED THE NEXT DAY. 
  • ON FRIDAYS, ALL ORDERS PLACED AFTER 12:00 PM WILL BE SHIPPED THE NEXT BUSINESS DAY.
  • 2ND DAY AIR SERVICE REQUESTED ON A WEDNESDAY AFTER CUT OFF WILL BE RECEIVED ON MONDAY (IF NO HOLIDAY)
  • 2ND DAY AIR SERVICE ON A THURSDAY WITHIN OR AFTER CUT OFF WILL BE RECEIVED ON MONDAY  (IF NO HOLIDAY)
  • 3 DAY SELECT SERVICE ON A WEDNESDAY WITHIN OR AFTER CUT OFF WILL BE RECEIVED EITHER MONDAY OR TUESDAY (IF NO HOLIDAY)
  • ORDERS PLACED DURING WEEKEND WILL BE PROCESS ON THE NEXT BUSINESS DAY DEPENDING ON THE VOLUME OF ORDERS RECEIVED.
  • ANY REQUEST FROM HOLIDAYS WILL BE FULFILLED THE NEXT BUSINESS DAY, DEPENDING ON THE VOLUME OF ORDERS RECEIVED. 
  • PLEASE BE ADVISED THAT SOME ORDERS BEFORE CUT-OFF WON'T BE SHIPPED OUT THE SAME DAY DEPENDING ON THE VOLUME OF ORDERS WE RECEIVED.

 *Please note that we do not ship to P.O. Boxes

frostoriginals.com has partnered with United Parcel Service to provide several fast and affordable shipping options.

UPS Ground Shipping — This is a fast and affordable option for orders delivered to home or business addresses in the continental United States. Delivery times of 5 to 6 business days depending on location.

UPS 3-Day, 2-Day and Overnight Shipping — Fast delivery and complete trackability of your order from the time it leaves FROST ORIGINALS/K.O CLOTHING/ warehouse until it arrives at your front door. Saturday and Sunday are not shipping days.

 *Please note, If delivery fails or not accepted you will be responsible for the return shipment costs*

UPS DO NOT LEAVE PACKAGES WITHOUT CUSTOMER'S SIGNATURE. ANY PARCEL WITHOUT RECEIVER WILL EITHER BE RETURNED TO K.O. CLOTHING WAREHOUSE OR DROP OFF POINT.

*Orders with a weight of over 50 total lbs. or that require multiple package shipments, may be subject to shipping charges that are higher than our standard rates. Orders meeting these provisions, will be held, and you will be contacted for approval on additional shipping charges before releasing your order for shipment.

*For shipping rates over 100lbs, please contact our Customer Service*

Estimated Shipping Time

 Most orders ship within one business day. Packages are only shipped Monday — Friday, excluding Holidays.

Please be aware that orders shipped to an address other than the verified billing address may require extra processing time of 1-2 business days for security checks.

Express Orders placed before 12 Noon (PST) on

3-Day Shipping

arrives on

2-Day Shipping

arrives on

Monday

Thursday

Wednesday

Tuesday

Friday

Thursday

Wednesday

Monday

Friday

Thursday

Tuesday

Monday

Friday

Wednesday

Tuesday

Saturday — Sunday

Thursday

Wednesday

 

These arrival times are estimates and are not guaranteed, as the actual ship date depends on final approval from the credit card company or receipt of payment by frostoriginals.com. If an order is needed urgently and you're unsure of which shipping method to choose, you can call us toll free at +1 (323)235-0000

 We hate it when an important package arrives late. To make sure your package arrives by the date you need it, please contact us for help in choosing the best shipping method for your situation.

INTERNATIONAL SHIPPING

FROST OG ships worldwide. For Shipping fee, Custom Duties and Taxes, customers/ recipients will cover and be liable for the charges.

Shipping amount depends on the carrier's fee. If you refused your product and requested to return it back to frost originals, You will also be liable for all the duties including return shipping fee. 

Upon creating the Label, you will receive an email about the ESTIMATED DELIVERY DATE with the tracking number. Mind that it is not accurate as international orders needs to pass and approved by customs before it will be delivered.