Shipping

Shipping Options & Rates

Hours of operation: Mon-Fri 9:30am- 5:00pm

  • WE DO NOT OPERATE DURING WEEKENDS AND HOLIDAYS.
  • FOR FRIDAYS, ALL ORDERS PLACED AFTER 1 PM CUT-OFF TIME, WILL BE SHIP THE FOLLOWING WEEK.
  • ORDERS PLACED ON WEEKENDS WILL BE PROCESSED ON MONDAY OR TUESDAY, DEPENDING ON THE VOLUME OF ORDERS RECEIVED
  • ANY REQUEST FROM HOLIDAYS WILL BE FULFILLED THE NEXT BUSINESS DAY, DEPENDING ON THE VOLUME OF ORDERS RECEIVED. 

 *Please note we do not ship to P.O. Boxes

frostoriginals.com has partnered with United Parcel Service to provide several fast and affordable shipping options.

UPS Ground Shipping — This is a fast and affordable option for orders delivered to home or business addresses in the continental United States. Delivery times of 5 to 6 business days depending on location.

UPS 3-Day, 2-Day and Overnight Shipping — Fast delivery and complete trackability of your order from the time it leaves the frostoriginals.com warehouse until it arrives at your front door. Saturday and Sunday are not shipping days.

 *Please note, If delivery fails or not accepted you will be responsible for the return shipment costs*

*Orders with a weight of over 50 total lbs. or that require multiple package shipments, may be subject to shipping charges that are higher than our standard rates. Orders meeting these provisions, will be held, and you will be contacted for approval on additional shipping charges before releasing your order for shipment.

*For shipping rates over 100lbs, please contact our Customer Service*

Estimated Shipping Times

 Most orders ship within one business day. Packages are only shipped Monday — Friday, excluding Holidays.

Please be aware that orders shipped to an address other than the verified billing address may require extra processing time of 1-2 business days for security checks.

Express Orders placed before 9am (PST) on

3-Day Shipping

arrives on

2-Day Shipping

arrives on

Monday

Thursday

Wednesday

Tuesday

Friday

Thursday

Wednesday

Monday

Friday

Thursday

Tuesday

Monday

Friday

Wednesday

Tuesday

Saturday — Sunday

Thursday

Wednesday

 

 These arrival times are estimates and are not guaranteed, as the actual ship date depends on final approval from the credit card company or receipt of payment by frostoriginals.com If an order is needed urgently and you're unsure of which shipping method to choose, you can call us toll free at +1 (323)235-0000

 We hate it when an important package arrives late. To make sure your package arrives by the date you need it, please contact us for help in choosing the best shipping method for your situation.